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From finding the perfect fit to tracking your order, we've got the answers to our most frequently asked questions.

Using Discount Codes and BodyFlexx Promotions

Have a BodyFlexx discount code or want to use a special offer? Here’s how to apply your savings and check that your order qualifies.

How do I use a discount code?

  1. Add your favourite items to your cart.

  2. Proceed to checkout.

  3. Enter your code in the Discount code or gift card field, then select Apply.

  4. Check that your discount appears in your order summary before completing your purchase.

On mobile, you may need to expand Show order summary to see the discount field.

Tip: Copy and paste your code to avoid typing errors, and remove any extra spaces.

How do automatic promotions work?

Some BodyFlexx promotions apply automatically when your cart meets the offer’s requirements. If an offer says “Discount applied automatically" or "No code needed,” simply add the qualifying items and check your savings at checkout.

Depending on the promotion, you may need to:

  • Add a certain number of eligible items.

  • Meet a minimum purchase amount.

  • Choose products from a specific collection.

  • Shop within the promotional dates.

For a buy-more offer, add every item you want to receive—including any qualifying free item—unless the offer instructions say otherwise.

Why isn’t my discount code working?

Check the offer details and your cart for the following:

  • Expiry date: The promotion may have ended or may not have started yet.

  • Spelling: Make sure the code is entered correctly, without extra spaces.

  • Eligible products: Some offers apply only to selected items or collections.

  • Minimum purchase: Your order may need to meet a qualifying spend or item quantity.

  • Customer eligibility: A code may be intended for first-time customers or specific recipients.

  • Usage limits: The code may have already been used or reached its redemption limit.

  • Other discounts: The offer may not combine with a discount already applied to your order.

If you still need help, contact BodyFlexx Support with the code and the names of the items you’re trying to purchase.

Can I combine discount codes or promotions?

Whether discounts can be combined depends on the terms of each offer. Some codes and automatic promotions may not work together.

Enter your code at checkout and review the order summary to confirm which discounts have been applied before paying.

Where can I find current BodyFlexx offers?

Visit the BodyFlexx website to check for advertised promotions. You can also subscribe to our emails and texts through the VIP sign-up form on our website to hear about upcoming sales and exclusive offers.

Always review the individual offer details for eligibility, exclusions and expiry dates.

What if I forgot to enter my code?

Contact BodyFlexx Support as soon as possible with your order number and discount code. Our team can review your request and let you know whether an adjustment is possible.

Need assistance?

BodyFlexx Support is happy to help! Contact us or email info@shopbodyflexx.com.

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