HOW CAN WE HELP?

From finding the perfect fit to tracking your order, we've got the answers to our most frequently asked questions.

Payment Methods Accepted at BodyFlexx

We offer several payment options so you can choose the one that works best for you. Available methods will appear at checkout.

What payment methods do you accept?

BodyFlexx accepts:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • Apple Pay

  • Google Pay

  • PayPal

  • BodyFlexx gift cards

  • BodyFlexx store credit

Payment availability may vary depending on your location, device, and order.

Can I buy now and pay later?

We also offer Shop Pay Installments and Afterpay on eligible purchases where available.

If your order qualifies, you’ll see the available option at checkout. Review the payment schedule and terms before completing your purchase. Eligibility and approval are determined by the payment provider.

How do I use a BodyFlexx gift card or store credit?

To use a BodyFlexx gift card, enter your gift card code in the gift card or discount code field at checkout.

To use store credit, sign in to the customer account associated with your credit and select the option at checkout when available.

If your balance does not cover the full order total, checkout will display the available options for paying the remaining amount.

Can I split my payment between two cards?

You can use one primary payment method per order. However, BodyFlexx gift cards or store credit may be applied toward your purchase, with the remaining balance paid using an available payment method at checkout.

Prepaid credit cards are treated as credit cards and must have enough available funds to cover the amount charged to them.

What happens if my payment is declined?

Check that your billing address, card details, and expiration date are correct. You may also need to confirm that you have sufficient available funds or approve the transaction through your bank.

If the payment still won’t go through, contact your payment provider or try another available method.

Before trying again, check your inbox for an order confirmation to avoid placing a duplicate order.

Need help with payment?

BodyFlexx Support is happy to help! Visit our Contact Us page or email Info@shopbodyflexx.com.

For your security, please do not send your full card number, security code, or account password.

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